Overview:
The Application Specialist role within Bruker Nano Analytics responsibilities include assisting customers by providing technical support, demonstrate microanalysis instruments, conduct equipment demonstrations, and technical feasibility studies. This position requires close communication with sales, marketing, and product manager's to support existing and new customer applications. The main microanalysis equipment that would be supported in this position includes EDS, EBSD, WDS, and uXRF.
Responsibilities:
Demonstrate and explain the operation of the Bruker Nano Analytics Electron Microscope Analyzers pre-sales
Prepare technical sales arguments and materials
Demonstration of the equipment at Bruker, Customers, and SEM company sites
Virtual demonstrations with sales representatives to end customers
Provide answers to technical inquires
Analysis of customer samples and preparation of detailed reports
Present technical presentations to customers and partners at technical meetings
Prepare application notes and white papers
Manage incoming sample requests
After sales customer support
Provide advanced user training at Bruker and customer sites
Produce and maintain appropriate materials for customer and sales training
E-mail and phone support for operational and technical questions regarding Microanalysis Products
Representing Bruker at local conferences and presenting scientific presentations
Works closely with Product Management and R&D team to help develop and release new products, applications, and solutions.
Qualifications:
Core competencies
Ability to work independently with minimal supervision
Ability to interact and communicate with all levels of individuals, both inside and outside the company, in a professional manner
Specific job tasks must be performed safely and satisfactorily
Ability to handle multiple tasks effectively
Education
Minimum: Bachelors degree in Physical Science discipline
Masters or PhD in Chemistry, Physics, or Materials Science preferred
Experience
2 years SEM/microanalysis experience including sample preparation
EBSD analysis experience
WDS and uXRF experience preferred
Skills
Strong communication and presentation skills required
Ability to teach microanalysis technique and software operation
Proficient with Microsoft Office is expected
Basic laboratory and sample preparation skills
Language: English fluent
Equipment to be used
Electron Microscope
EDS, WDS, EBSD, and Micro XRF (on-SEM column)
Other requirements
Involves up to 40% travel, primarily in North America
This position will be based in Madison, WI USA
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